Welcome, Log in
The information we learn from customers helps us personalize and continually improve your shopping experience at System Services Group. Here are the types of information we gather.
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you.
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses System Services Group. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at System Services if we cannot recognize you, we want you to be aware that these tools exist.
To help us make e-mails more useful and interesting, System Services sends Newsletters and e-mails in HTML format. If you do not want to receive newsletters from us, please adjust your account settings to reflect this by unsubscribing in the My Account section menu. We will however still send you e-mail to retrieve forgotten passwords, confirm orders, request information about not completing orders, updates on pricing and stock information from items in your wishlist and cart, as well as a welcome message when you join us. Invoices are sent via e-mail and by using System Services you agree to receive invoices in electronic format via e-mail as per SARS requirements.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as automatic login and permanent shopping carts for storage of items in your Shopping Cart between visits.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of System Services Group's coolest features, and we recommend that you leave them turned on.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We will never share your details with any third party whatsoever without your prior consent.
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that System Services, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of System Services Group, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
System Services gives you access to the following information about you for the limited purpose of viewing and, in certain cases, updating that information.
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such System Services features as permanent shopping carts. You can add or update certain information on pages such as those listed in the "Your Account" pages. When you update information, we usually keep a copy of the prior version for our records.
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for.